Refund Policy

If you have a material defect with your Cleanroom Fogger within 14 days of receipt, we will replace it with a new product of the same model. Contact our customer service department at +1 (719) 428-4042 to request an RMA number. We will issue the RMA number and provide information on how to return your product for a replacement.

Any unopened product that is returned and not damaged in any way as determined by Applied Physics, Inc., will incur a 25% restock fee to your returned product. If damaged, the customer is responsible for payment of the full invoice.

Return shipping is the responsibility of the Customer.

  • The product must be unopened, and in 100% resellable condition.
  • The exterior of the package must be free from damage or markings of any kind.
  • We must receive the returned item within 7 days of the original ship date.

Non-returnable, non-refundable products

Due to the nature of the following products, the following items are non-returnable:

  • Consumable items, Polystyrene Latex Spheres are non-returnable
  • Consumable items, Silica Particles are non-returnable
  • Custom Manufactured Items, PSL Wafer Standards are non-returnable
  • Custom Manufactured products, Silica Wafer Standards are non-returnable
  • Products built to a Customer Specification are non-returnable
  • Any product that has been opened and or used, as determined by Applied Physics, Inc. is non-returnable